How to Pay a Payoneer User

A Payoneer user has provided you with a product or service and now you would like to settle the bill. Payoneer has been specializing in cross-border payment services since 2005 and we want to make it as easy as possible for you to submit your payment.

On this page you can find out how to pay a Payoneer user - even if you don't have a Payoneer account!

Please select a scenario that best describes your situation:


 

The easiest way to submit a payment to a Payoneer user is through Payoneer request a payment. If you would like to pay a Payoneer user via request a payment, we recommend that you check with the user beforehand to see if the service is currently available for them. This is how it works:

  1. The Payoneer user you wish to pay needs to send you a payment request from their Payoneer account
  2. You will receive the payment request to your email address. The email will contain the details of the payment and a link to the Payoneer online payment application
  3. When you follow the link, you will be requested to enter your details and your method of payment
  4. You will receive an email confirming that your payment was submitted
 

At this stage, companies that are registered in the US, EU, UK or Japan can be presented different options to pay a Payoneer user, depending on the size of the payment:

  • Via credit card for payments up to 15,000 USD/EUR/GBP
  • Via local bank transfer to the Payoneer user’s collection account details up to 100,000 USD/EUR/GBP/CAD
  • US companies additionally have the option to use PayPal or submit an ACH Debit for payments up to 15,000 USD
 

For credit card and ACH Debit payments, you will need to enter the details of your card/bank account in the online payment application to complete the payment.

For local bank transfer payments, you can use the details of the Payoneer user’s receiving account (which you will see in the Online Payment Application) to send a payment through your bank account.

Alternatively, if the Payoneer user is not able to send you a payment request, you can ask them to provide you with the details of their Receiving accounts collection account details via email. You can then use them to make a bank transfer through your bank.

 

You can make a credit card payment to a Payoneer user via Payoneer request a payment. If you would like to pay a Payoneer user via request a payment, we recommend that you check with the user beforehand to see if the service is currently available for them. This is how it works:

  1. The Payoneer user you wish to pay needs to send you a payment request from their Payoneer account
  2. You will receive the payment request to your email address. The email will contain the details of the payment and a link to the Payoneer online payment application
  3. When you follow the link, you will be requested to enter your details and the details of your credit card to complete the payment
  4. You will receive an email confirming that your payment was submitted
 

Please note that there is a maximum transaction limit of 15,000 USD/EUR/GBP for credit card payments.

In certain countries, we offer an option to register for a Payoneer account for sending payments. This type of account enables you to initiate payments to your contractors, remote employees, and suppliers directly to their Payoneer accounts, without having to wait for them to send you a payment request. Learn more.

 

You can quickly and easily pay a payment request from a Payoneer user via credit card, PayPal or ACH Debit (for US residents). Here’s how it works:

The Payoneer user you wish to pay needs to send you a payment request from their Payoneer account

You will receive the payment request to your email address. The email will contain the details of the payment request and a link to the Payoneer online payment application.

When you follow the link, you will be requested to enter your details and the details of the payment method you choose.

You will receive an email confirming that your payment was submitted.


Please note that there is a maximum limit of 15,000 USD/EUR/GBP for credit card payments.

US residents have an additional option to pay via PayPal or to submit the details of their bank account and complete an ACH Debit payment. The maximum limit for ACH Debit payments is 15,000 USD.

In certain countries, we offer an option to register for a Payoneer account for sending payments. This type of account enables you to initiate payments to your contractors, remote employees, and suppliers directly to their Payoneer accounts, without having to wait for them to send you a payment request. Learn more.

 

Payoneer users who already have an account for receiving payments have the option to send payments to other Payoneer customers directly.

  • If payments to other Payoneer customers is available for your Payoneer account, you will be able to access this feature in your account under Pay > Pay to a recipients Payoneer account.
  • Please note that payments to other Payoneer customers may be subject to certain restrictions.

 

Need more information? See our FAQ on requesting payments.

 

Please note that all payments are subject to our Terms and Conditions. Payoneer may sometimes request additional documents to make sure that all accepted payments are compliant.

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