The Payoneer mobile app is currently supported for iOS and Android devices. You can use these links to download the app for your device: iOS, Android.

Yes! You can sign in quickly and securely using Touch ID on iOS devices or using fingerprint sign-in on Android devices. You can set up Touch ID or fingerprint sign-in by selecting Quick sign-in from the Settings menu.

Yes! To receive push notifications, make sure notifications are enabled in the app settings. You can separately toggle on/off notifications related to:

• Account administration
• News and promotions
• Transactions and balances

We’re continually working on adding more types of push notifications.

Note that even when push notifications are turned off, we’ll still notify you about important security or account information.

To switch accounts, first sign out (from the Settings page). Then tap the options icon (three dots) at the top of the sign-in screen and select Switch account. Sign in again with the desired username.

Currently, the Payoneer mobile app is available in over 20 languages, including Spanish, Russian, French, Arabic, Chinese and Japanese. To change languages, tap the language icon on the Sign-in page. You can also change languages from the Settings menu.

Yes! This feature is exclusive to our mobile app.
If you have a Payoneer Prepaid Mastercard, you can use our unique calculator to quickly determine how much you could get in local currency, if withdrawing funds at an ATM with your Payoneer card.
To estimate your ATM withdrawal:

1. Sign in to the mobile app.
2. Tap a balance.
3. Tap How much would I get at an ATM?.
4. View the estimated amount you’d get. You can change the target currency if you’d like.

We appreciate your feedback and would like to use it to improve the performance of our app. If you are experiencing any issues with our mobile app or would like to report a bug, please contact us and provide us with the following information:

• A screenshot showing the error message or the technical issue you are experiencing
• The device and country from which you are accessing the app
• How long have you been experiencing this issue for?
• An explanation of what steps you have taken that resulted in the error message or the technical issue