As of February 11, 2019, companies incorporated in the European Union will be required to provide documents upon registration.
These documents are requested to comply with the Fifth Anti Money Laundering Directive (AMLD5) and European Union regulations.
The Fifth Anti Money Laundering Directive (AMLD5) is a European Union legislation to prevent money laundering and terrorist financing.
You can find a detailed description of the Fifth Anti Money Laundering Directive (AMLD5) on the official European Union Commission website by following this link.
As a regulated US company and online service, Payoneer must comply with the rules and regulations imposed by the relevant government, Mastercard®, and our banks. In doing so, Payoneer account holders may be required to submit specific documentation that will assist us in ensuring the safety and security of all transactions done via Payoneer.
Payoneer's core obligations are to protect its clients' funds and prevent money laundering.
To verify your company account and comply with AMLD5, you may be required to provide some (or all) of the following documents.
| Document Type |
Description |
| Ultimate Beneficial Owner (UBO) |
Provide the requested details about your company's UBO, if any exist. There are two types of UBOs: direct and indirect. Direct UBOs are generally natural persons who have shares/a participation of 25% or more in the company. Indirect UBOs are natural persons who exercise control over a legal entity that holds shares/a participation of 25% or more in the company.
If your company doesn't have any individual UBOs, complete the section titled Executive manager. |
| Second/third/fourth UBO |
Provide the requested details about your company's second/third/fourth UBO. If there are none, please leave this category blank. |
| Executive manager |
If your company doesn't have any individual UBOs, complete this section. Provide the following information and documents for a managing executive in the company.
This can be a senior executive officer, managing director, or general manager, among others. |
| Position/Title |
Provide your position or title within the company. |
| Company verification documents |
Submit one of the following documents which clearly indicates the company name:
- Certificate of Incorporation
- Tax document
- IRS document including EIN
- Certificate of Registration
- Business license
- Proof of company activity
|
| Government-issued photo ID |
Upload a government-issued ID that clearly shows your full name and complete photo. |
| Authorized representative verification letter |
Submit a letter affirming that you are authorized to manage this account on your company's behalf. The following information is required:
- Your official role/job title in the company
- Your country of nationality
- Your country of residence
In addition, please attach a letter from a managing executive, attorney or beneficial owner in the company affirming that you are authorized to represent the company (please attach)
|
| Website URL |
Provide a link to your company's official website.
|
| Line of business |
Fill in the questionnaire about the your company line of business. |
| Company address verification |
Provide a document verifying your company's registered address. If you've already submitted a document that shows the company name and registered address, please disregard this item. |
If you have received a request to provide documents, please scan or photograph the requested documents and submit them to Payoneer via our secure system.
To submit your documents, sign in to your Payoneer account.
Once signed in, please click on Settings → Verified Information to view the documents requested.
Please keep in mind:
- Documents need to be clear and legible
- Make sure you send all the requested documents
- Please use .jpg or .pdf format only
- The maximum file size is 3MB for each document
