Once you receive your withdrawal confirmation email, most withdrawals will land in your account the same day, while some may take up to 2 business days.
You can track the status of your withdrawal, or view a history of past withdrawals, from the Transactions page in your Payoneer account.
To filter the Transactions table to see only your withdrawal transactions:
- Choose the relevant date range and balance.
- Select All filters.
- In the Type filter, select Withdrawal to bank and click Apply.
If 5 business days have passed and you still have not received your funds, first make sure the bank details to which the transfer was sent are correct by following these steps:
- Sign in to Payoneer.
- Select Manage and click Your bank accounts.
- Select the relevant bank account that you sent your funds to, then check that the bank details are correct.
If the bank details are correct, please contact us so we can assist you further.
If the bank details are incorrect, the funds will be returned to your Payoneer account within 14 business days. We’ll send you an email letting you know that the funds are back in your Payoneer account.
Find more information on the Withdraw to bank - FAQ page.