When sending a payment to your supplier’s bank account it generally takes 1-2 business days to reach their bank.
You can track the status of your withdrawal, or view a history of past withdrawals, from the Transactions page in your Payoneer account.
To filter the Transactions table to see only your withdrawal transactions:
- Choose the relevant date range and balance.
- Select All filters.
- In the Type filter, select Withdrawal to bank and click Apply.
If 5 business days have passed and your supplier still has not received the funds, you can download a Transfer Confirmation from your Payoneer account which you can provide to the supplier. The supplier can provide this document to their bank to locate the payment.
If the bank account details were incorrect, the transfer will be rejected by the bank and you will see the credit in your account when it is returned. This process may take up to 14 business days.
