My transaction was declined.

If your Payoneer card has been declined at a point of sale or ATM, please consider the following:

  1. You should verify that the card is still valid and that the information entered is accurate.
  2. Check that there are sufficient funds on the card and that you calculate the fees associated with the transaction before choosing the amount to use.
  3. It’s possible the billing address is incorrect. If you need to update your billing address, please sign in to your Payoneer account, go to the Settings tab and select Profile Settings.
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