How can I view/retrieve my virtual card details?

Your card information was sent to you via email on the day it was issued. To retrieve the card details, please follow these steps:

  1. Sign in to Payoneer.
  2. Select Payoneer cards.
  3. Click on the relevant virtual card and a card details window will open (but the full card number will be hidden)
  4. Then hit the button which says Retrieve Card Details.
  5. Once you request to retrieve card details, you will be required to verify your password and one of your security questions.
  6. Input your password and the answer to the security question, then click Submit.
  7. If your security details are successfully verified, the system will send an email to you with a one-time link to view the card details.

Important reminder: The link that will be sent to you is only available for a one-time view. If it's already used, and you need to retrieve the details again in the future, you will need to follow the above steps again.

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