Updates to fees for withdrawals from your balance to your bank account and payments from your balance to recipient bank accounts – FAQ

Any withdrawal to your bank account and payments to a recipient’s bank account


The new price for transactions varies depending on the country listed in your Payoneer profile. You can see the new prices in the communication we sent you in your Payoneer account.

On the effective date, you will be able to see the price per transaction in the fees page of your Payoneer account.


We are changing pricing in order to continue to invest in and improve our product offering and services, while providing value and the best possible support.


These changes do not affect fees for the Payoneer card, which can be found here.


Withdrawing your balance to a bank account and Payments to recipients bank accounts fees for EUR to EUR/GBP to GBP transactions - FAQ


The fee will change on1 January 2024.


All withdrawal to bank transactions and payments to recipient bank accounts from your Payoneer account:

  • that are in the same currency as the balance being charged, and
  • that are in a country where the transaction currency is the local currency, and
  • that are in the same country that you have listed in your Payoneer profile, and
  • where the address listed in account holder’s Payoneer profile is in the USA, UK, or European Union (Eurozone)


The new fee for the transactions mentioned above is 0.5% of the transaction amount and applies to transactions made after you have reached a cumulative amount of 50,000 EUR for all your withdrawal to bank and payment to recipient bank account transaction performed per calendar month.

Example 1: You withdraw 40,000 EUR on Jan 5 and pay a flat fee of 1.50 EUR. On Jan 10 you make a payment to a recipient’s bank account for 10,000 EUR and pay a flat fee of 1.50 EUR (50,000 EUR cumulative month-to-date). On Jan 20 you withdraw 1,000 EUR and pay a 5.00 EUR fee (at the new rate of 0.5% for transactions above 50,000 EUR in a calendar month). At the beginning of the next calendar month, the threshold resets.

Example 2: You withdraw 60,000 EUR on Jan 5. Even though this takes you above the 50,000 EUR threshold, you pay a flat fee of 1.50 EUR. For any other withdrawals or payments to recipient bank accounts in Jan, as you have already passed the threshold, the 0.5% fee per transaction will take effect, until the threshold resets at the beginning of the next calendar month.


These changes do not affect fees for the Payoneer card, which can be found here.

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