Payoneer is a leading cross-border payment platform with millions of customers around the world. You can learn more about Payoneer from our website, www.payoneer.com.

Payoneer is a trusted global cross-border payment platform. As a regulated entity we are obliged to follow the strictest security practices, and all your data is safely stored according to our Privacy Policy.

You can read more about Payoneer’s security practices here:
https://www.payoneer.com/about/security-center/

When your payer invites you to upload your bank account details, you will receive an email from Payoneer. The email will contain:

• The name of your payer, the amount to pay, and a description of what the payment is for
• A link to a secure web form on Payoneer where you can upload your bank account details
• The deadline by which you must upload your bank account details

Your payer may also choose to send you a link directly to the secure form.
Once you click the link and the secure form loads in your browser, follow these steps:

1. Get started by reviewing a description of the payment, then click Add bank account details.
2. Enter general details about your bank account: account type, bank country, and account currency. Make sure the bank country and currency you select match those that the payer provided when setting up the payment. (If you and your payer have not communicated about this and you are not sure that they had this information in advance, you may wish to check with them first, as entering mismatched details will result in the bank account not being approved and the payment being canceled.)
3. Enter your personal details.
4. Enter the bank account details. Make sure the account holder name you enter matches the name that the payer provided when setting up the payment. (If you and your payer have not communicated about this and you are not sure that they had this information in advance, you may wish to check with them first, as entering mismatched details will result in the bank account not being approved and the payment being canceled.)
5. Review your details and click Add bank account.

We’ll begin verifying your bank account details right away. It usually takes less than a day for us to review your details but can take up to 3 business days. Once your details are verified, we’ll begin processing your payment. If the payment is not received within a few days, contact your payer.

If we don’t receive your bank account details by the deadline stated in the email, the payment will automatically be canceled. In such a case the payer will need to set up their payment to you again.

When your payer invites you to provide your bank account details, we ask them to specify the bank account holder name, bank country, and bank account currency. When you add your bank account details, you’ll be asked to provide the same details. If there is a mismatch between the details you enter and those that were entered by your payer, we’ll be unable to approve your bank account.

Once you upload the bank account details, you cannot edit your submission. If we are unable to approve your bank account due to incorrect bank account details, you’ll need to ask your payer to set up a new payment and send you a new invitation to add your bank account details.

Yes. If you join Payoneer yourself, you can get paid directly from your payer’s Payoneer account to yours. Payments generally arrive within minutes, and the fees can be lower than those for receiving payments to your bank account.
To join Payoneer: https://www.payoneer.com/go/