FAQs

What is stablecoin? 
Stablecoin is a digital currency designed to keep a stable value by being linked to a traditional currency, such as the US dollar. 

Who is Bridge? 
Bridge is the company who provides, manages, and operates the stablecoin wallet integrated into your Payoneer account, as well as all related stablecoin transactions. 

This means your stablecoin wallet and related services, as well as any information you see, are provided to you by Bridge Ventures LLC in accordance with your terms and conditions with Bridge Ventures LLC and are subject to Bridge pricing and fees. Payoneer does not offer or operate stablecoin wallet services. 

Do I need to sign up for or manage a Bridge account? 
A Bridge account is created for you for setup purposes and you must agree to Bridge’s terms and conditions, pricing, and applicable policies. The wallet itself is accessible only from your Payoneer account. You can’t manage the Bridge account directly. 

Which stablecoins are supported? 
Bridge currently supports USDC and USDT. More stablecoins may become available in the future. This is determined by Bridge. 

Do I need to understand blockchain or crypto to use stablecoin? 
No. Understanding crypto can help, but you don’t need any blockchain or crypto knowledge to use the Bridge stablecoin wallet. 

Is stablecoin the same as cryptocurrency trading? 
No. The Bridge stablecoin wallet is for payments, not for trading or investing. 

Can I use stablecoin for personal payments or investing? 
No. The Bridge stablecoin wallet is designed for business payments, not for investing or speculation. 

Do I need private keys or separate passwords for my stablecoin wallet? 
No. There’s no need for private keys or separate passwords.  

Is the stablecoin wallet the same as my Payoneer balance? 
No. The stablecoin wallet is a separate service provided by Bridge and doesn’t replace your Payoneer balances or bank accounts. 

Who can use the Bridge stablecoin wallet? 
The Bridge stablecoin wallet is available to eligible Payoneer customers, subject to Payoneer account eligibility, country availability, Bridge’s eligibility criteria, and regulatory requirements. 

Is stablecoin available in all countries? 
No. Availability depends on your location and applicable regulations. Check out the Supported blockchain networks and countries sections for full details. 

Can I contact Bridge support?  
No. For any questions or issues related to the stablecoin service, contact Payoneer support. 

What do I need to do to start using stablecoin? 
You’ll need to check eligibility, complete any required verification process, agree to the Bridge terms and conditions, and set up your wallet. Then you can start using the wallet. 

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