The following are some of the common reasons that Payoneer may decline payments:

• The payer’s bank/credit card issuer declined the transaction
• Additional documents were requested to approve the payment and were not provided
• The payment doesn’t comply with our Terms & Conditions. Click here for the list of prohibited transactions.

We recommend checking your email inbox to see if we provided you with additional information regarding your payment. In addition, you can refer to the Why was my payment declined? FAQ for more information.