We might need to block/disable your card for the following reasons:

• Your card is expired.
• You haven’t been active in receiving/sending funds for several months and your account balance is zero.
• If your card is temporarily suspended due to an extended period of inactivity:
1. Sign in to Payoneer.
2. Select Payoneer cards.
3. Then select the last four digits of the card that was blocked and click on the link that will reactivate your card.
• Your card is compromised. Please check your email for further instructions.
• You entered incorrect PIN too many times.
• You entered incorrect 3D Secure code more than 5 times.
• You didn’t provide requested documentation to fulfil The Fifth Anti Money Laundering Directive (AMLD5).